technology has revolutionized how marketers interact with their customers. Now, you’ve got access to advanced software and customer data for more relevant, targeted, and engaging marketing
3 Most Important CX Metrics that everyone should keep track of to measure their product or service CX.
NPS – Net Promoter Score Surveys
CES – Customer Effort Score
CSAT Score – Customer Satisfaction Score
Artificial Intelligence provides 24/7 availability, quick response using Machine Learning, load scalable systems, etc in Customer Service.
Get a update on product, insights, events and technology trends