Digital Commerce

Build Smarter Commerce. Grow More Profitably.

We combine AI, data, and software engineering to help commerce businesses improve conversion, reduce revenue leakage, optimize operations, and create better customer experiences.

Digital Commerce
Digital Commerce Over WhatsApp for Consumers Across 14+ Countries.

We engineered the streaming backbone behind an AI bot platform: 300K transactions a second, 10M+ messages a day.

Digital Commerce
Turn Marketplace Noise Into Revenue You Can Forecast

An eCommerce insights and forecasting platform tracking reviews, availability, search, pricing and promotions. Brands worth over $100 billion use it to improve their eCommerce ROI.

Digital Commerce
Ten Million Stores. One Commerce Engine.

We delivered the platform that connect 400+ FMCG brands to the stores that run retail.

You’re Losing Revenue In Places Your Stack Doesn’t  Show You.

SKU Data Quality

20–40%

SKUs with poor or incomplete product content

Returns & Fit Issues

30–40%

returns driven by incorrect sizing and fit issues

System Gaps

0.5-2%

of revenue leaks through cross-system gaps.

Discounting & Promotions

15–25%

promotions over-discount and erode overall margin

Digital Commerce Solutions

Solutions That Unlock Revenue Across  Your Commerce Stack.

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Warranty & Claims Validation Automation

Purchase records, product serial/batch data, known defect databases, and claim photos are cross-referenced to automate 70-80% of warranty disposition decisions. Manual review is reserved for edge cases.

Improve Operational Efficiency
Customer Service & Support

1-2 FTEs recovered

Proactive Post-Purchase Issue Detection

OMS and carrier data are monitored in real-time to predict delivery issues before the customer notices. Appropriately toned communications trigger automatically, cutting WISMO volume by 40-60%.

Improve Customer Experience
Customer Service & Support

30–50% WISMO contact reduction

Pre-Purchase Inquiry Intent Scoring & Routing

Incoming inquiries are classified by purchase intent, product complexity, and customer value. High-intent buyers get specialist routing. Low-intent simple questions get bot deflection or self-service.

Increase Revenue
Customer Service & Support

5%+ inquiry conversion

Returns Reason Intelligence

Free-text return notes, CS transcripts, review text, and return photos are mined to build a structured intelligence layer. Surfaces patterns at the SKU, batch, and attribute level that dropdown reason codes never capture.

Reduce Costs
Operations

5-15% return rate drop

Competitive Assortment Gap Analysis

Competitor product assortments are analyzed at category, subcategory, and attribute level. Gaps like missing price tiers, underserved trend categories, and product attribute blind spots are surfaced with data backing.

Increase Revenue
Sales & Marketing

New revenue from gap fills

Size & Fit Normalization Engine

Brand size charts, return data (fit-related reasons), and review text are analyzed to build cross-brand equivalence maps and standardized fit guidance per SKU. Reduces the sizing guesswork that drives 30-40% of apparel returns.

Reduce Costs
Sales & Marketing

5–15% fit-related return reduction

Cross-Marketplace Taxonomy & Attribute Mapping

Internal categories and attributes are intelligently mapped to each marketplace's taxonomy (Amazon, Walmart, Target+, Faire). Schema drift is handled automatically. Edge cases that need human judgment are flagged.

Improve Operational Efficiency
Sales & Marketing

Weeks to days onboarding

Product Content Quality Scoring & Auto-Remediation

Every listing is scored on completeness, SEO readiness, description quality, attribute consistency, and image adequacy. Remediation is prioritized by revenue impact. High-traffic SKUs with thin content get auto-drafted improvements first.

Increase Revenue
Sales & Marketing

Conversion lift in weeks

Supplier Data Ingestion & Normalization

Raw supplier files (CSVs with missing columns, PDFs of spec sheets, Excel dumps, email text) are ingested, attributes extracted and normalized against your internal taxonomy, gaps flagged, and clean records pushed into the PIM for review.

Improve Operational Efficiency
Supply Chain & Procurement

60-70% less cleanup time

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platform

How We Plug Into and Unify Your Commerce Ecosystem

Your storefront, PIM, OMS, ERP, helpdesk, and marketplace feeds are the system ofrecord. We sit in the middle: pulling data from all of them, applying intelligence, andpushing results back into the tools your teams already use. Nothing gets replaced.

Where Your Commerce Stack Leaks Revenue

The catalog problem

We Turn Messy Supplier Data Into Listings That Actually Sell.

Our pipeline ingests raw supplier files (CSVs, PDFs, spec sheets, email), extracts and normalizes attributes against your taxonomy, pushes clean records into the PIM, and then scores every live listing on completeness, SEO readiness, and conversion impact.

30-40%

of catalog team time is spent normalizing supplier data before it even enters the PIM.

The catalog problem
The returns black box

We Crack Open the Return Reasons Your System Can’t Capture.

Returns data from notes, reviews, and images is structured into clear root causes. Fix product issues, improve listings, and reduce repeat returns with real visibility. Patterns across SKUs and batches highlight systemic issues early.

$30M+

Lost annually due to unclear return reasons.

The returns black box
The margin you don't see

We Show You True Profitability at Every Level That Matters.

All hidden costs shipping, returns, support, and acquisition are mapped at SKU level. Identify loss-making products and optimize pricing, sourcing, and operations. Leakages across the order lifecycle are surfaced and quantified.

20-30%

Lost annually due to unclear return reasons

The margin you don't see
The post-purchase gap

We Fix the Experience That Happens After the Buy Button.

Track orders, predict delivery issues, and resolve customer concerns before they escalate. Reduce support load while improving delivery experience and retention. Automated workflows ensure faster resolution and fewer escalations.

30–50%

Support queries are
“Where is my order?”

The post-purchase gap

Build Commerce Systems That  Actually Drive Revenue

Optimize catalog, pricing, returns, and operations for measurable growth

ENGAGEMENTS

Pick the Problem That Costs You Most. We’ll Prove Value There First.